Nuclio Academy Privacy Policy
Updated 10 November 2026 · Nuclio by Axentra Technologies
This page explains information handled by Nuclio’s education and department-training features. It is available without signing in.
Information the app handles
- Account and workplace details: sign-in identity and email, name, hospital, department, job title, professional and app roles, access-approval status and linked-account relationships.
- Learning records: question responses, scores, attempts, training steps, assignment participation, deadlines, reading positions, bookmarks and completion confirmations. These support progress tracking, review and manual unlocks.
- Department contributions: discussion posts and replies, teaching schedules, meeting details, assignment responses and educational files uploaded through authorized features.
- Suggestions and support: the title, message and related resource you submit, owner responses, and any support details you choose to share. The copy-support-details feature includes a support identifier, time, build, page, browser category, error category and latest acknowledged save type/time.
- Activity and administration: sign-in and app-use events, including opening the app while already signed in, support daily usage reporting. Administrative changes can create audit records.
How information is used and who can see it
Nuclio uses these records to provide access, save learning progress, deliver assignments, report results, manage workplaces and respond to requests. Workplace access and app permissions determine which records a person can view or manage.
The owner can oversee workplaces. Authorized administrators can review their department’s members and learning records, including individual answers and results. Daily activity reporting is owner-controlled, with access available to administrators when enabled by the owner. Discussions are shared within their permitted workplace audience. Suggestions sent through Suggestions & corrections are available to their author and the owner.
Authorized users can export learner records or share material using supported features. Copies exported or sent outside Nuclio are handled by their recipients; changing a record inside the app does not recall those copies.
Google account data and permissions
When you choose Google sign-in, Firebase Authentication receives your Google account identifier, email address, name and basic profile information supplied by Google, which may include a profile image. Nuclio uses the identifier, name and email to establish your account, associate linked identities, request workplace approval and connect your saved learning records to your profile. Your Google password is not provided to Nuclio. Basic sign-in does not request access to Gmail messages, Google Drive files or your calendar.
Google-derived account information is processed by Firebase and supporting Google Cloud services and is visible to authorized administrators as described above. Nuclio uses Google user data to provide its education and department-management features, not for advertising or sale to data brokers. Nuclio’s use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including its Limited Use requirements.
You can review or revoke Nuclio’s Google connection in your Google Account connections. Revoking access prevents further use of that authorization; it does not automatically delete records already stored in Nuclio. Contact support to request deletion of those records.
Storage and connected services
Nuclio uses Google Firebase services for authentication, application data and hosting, with supporting Google Cloud services for server operations and document delivery. Google or Microsoft handles the sign-in you choose. Nuclio receives identity information needed for the account; you should enter passwords and verification codes only on the provider’s sign-in page.
Browser storage helps maintain your signed-in session and preferences, such as appearance and Help language. Browser memory and document caching may also retain recently loaded content. On a shared device, sign out when finished; clearing site data may remove local preferences and sign-in state.
Optional notifications: enabling browser push creates a device subscription so reminders can be delivered through the browser’s push service. You can disable notifications in the app or browser settings. Notifications may appear on a device’s lock screen according to its settings.
Email notifications: when enabled, Nuclio uses your account email address to send assignment, reminder and discussion-reply notifications through its Axentra Google Workspace mailbox. Email delivery involves Google’s mail service and your email provider. Manage available notification preferences in your account settings or contact support. Messages may contain assignment or discussion context; avoid patient-identifying information.
Optional calendar connections: when an eligible user chooses to create a connected meeting, Google Calendar or Microsoft calendar services receive the meeting details needed to create the event and joining link. This separate flow requests event permission for Google calendars you own or Microsoft calendar read/write permission; it is not part of ordinary sign-in. Nuclio uses this permission to create the meeting event you request and obtain its joining link. The calendar authorization is held in memory for this flow. Meeting details and the resulting link are retained in Nuclio for the permitted workplace audience. Existing meeting links can also be entered without using this creation flow. Provider services apply their own privacy terms.
The public privacy page itself does not load the signed-in application or request private learner records. Hosting providers still process ordinary network requests needed to deliver the page.
Profile changes, retention and requests
Active users can edit supported personal details in their account profile. Contact the administrator for role, workplace or access changes. Linking accounts associates identities with a common profile and may require reviewed consolidation when both have progress.
Removing a member from active access does not automatically erase their learning records. Nuclio preserves assessment history and related records for continuity and administrative review. This page does not promise a fixed automatic deletion period or immediate erasure from backups, audit records or exported copies.
To ask about access, correction, deletion or retention of your information, contact your department administrator or the support address below. Requests need assessment of the relevant records, workplace requirements and any retained copies. Do not send passwords, authentication codes or patient information.
Contact
Nuclio support: nuclio@axentra-technologies.net.
For a workplace-specific question, include your department and a brief description of the request. This page describes app behavior; it does not assert institutional approval or a privacy/security certification. Updates to these features may require updates to this information.
